top of page


  • When should I book an urgent care visit or go to an urgent care clinic?
    Urgent care allows you to check in with a doctor about a non-life-threatening condition. Addressing a condition or symptom early can help your doctor craft a treatment plan that works for you and addresses your symptoms. Urgent care is suitable for conditions that, while uncomfortable, do not require emergency room care. If you're experiencing a life-threatening condition, call 911 immediately. Urgent care is not appropriate for life-threatening symptoms.
  • What is a video urgent care visit?
    Video urgent care visits are telemedicine visits for any urgent needs. While most urgent cares may charge you $125 or more for a walk-in visit without insurance in AZ, you can see a doctor on Eminence for something urgent for as low as $55. Licensed Medical Providers on Eminence offer quality care for a range of urgent needs, like sore throats, sprains, questions and concerns about coronavirus, UTIs and other infections, and other non-life-threatening conditions.
  • What conditions can be treated over a video urgent care visit?
    You can address a range of conditions during a video urgent care visit, including colds, UTIs, vaginal infections, rashes, and severe skin irritation. You can also ask the doctor questions about the COVID-19 vaccines and STD testing and speak about any general concerns you have about your health. During the coronavirus pandemic, many urgent cares have offered rapid testing, antibody testing, and more COVID-19 testing options. While you can't be tested for COVID-19 over video, Eminence does offer video COVID-19 screenings and remote testing, which means our lab technician can test you at the comfort of your home and have results to you within 3-5 days.
  • Can my provider prescribe medication?
    Yes, Eminence Medical Providers can prescribe a wide range of medications, which can be useful for infections, allergies, and other acute ailments. Please note that they will not prescribe certain drugs, such as narcotics or medications that have been designated controlled substances through telehealth. Otherwise, many of the prescriptions available in an office setting or urgent care can be prescribed if your clinician deems it appropriate.
  • Can I get a prescription refilled?
    Yes, you can book a video or in-person prescription refill appointment in which a provider will review current medications and prescribe a refill if necessary.
  • Should I see a doctor in-person or online?
    It depends. Telehealth platforms like Eminence make it easier than ever to see a Medical Provider online from the comfort of your home through virtual visits. These are real-time video chats with providers that are used to address symptoms, discuss prescriptions, and screen for health care conditions. Telehealth (also known as telemedicine) is a convenient way to see a health care provider without requiring the commute and waiting rooms of office visits. In-person visits, however, are vital health services. Certain conditions and specialty care services cannot be diagnosed or performed via a telehealth visit. Lab testing, for instance, often requires an in-person appointment at a doctor's office. Similarly, some physical exams, chronic condition consultations, and urgent care needs require in-person care. Some patients feel more comfortable receiving their care through in-person doctor visits, and many telehealth services require in-person visits before a condition can be definitively diagnosed.
  • Can I book a follow-up appointment or additional services with Eminence?
    Yes. Eminence offers a range of follow-up care, services. From primary care and prescription refills to weight loss management, Eminence can help you treat and manage just about any condition.
  • What is weight management?
    Weight management is the ongoing process of attaining and maintaining a desired weight. Weight management brings together diet, exercise, and lifestyle changes to help you achieve your desired weight - which is often determined in consultation with a doctor or clinician. Nutritionists play a critical role in weight management, working with you to create meal plans that keep you satisfied and fit. Not sure where to begin in your weight loss journey? Connect on Eminence with a real, quality Medical Provider who can assess your weight loss needs and craft a weight management plan that works for you.
  • What does weight management involve?
    Weight management uses several different methods to keep your weight within your target range. Here are a few strategies your doctor will recommend you consider to maintain your ideal weight: Exercise: When it comes to staying on the right side of the energy balance, exercise if your friend. Your body burns calories to summon the energy needed to propel your walk, run, bike ride, or yoga session, helping ensure you expend more calories than you consume. Not sure where to start with exercise? Connect with your Medical Provider about ways to get outside and start moving. Diet: Diet is the other end of the weight management equation. When seeking to lose weight, it is critical that you begin to integrate healthy, nutritious foods into your everyday diet. Connect on Eminence with a quality nutritionist who can work with you to create a meal plan that meets your needs and keeps you satisfied. Lifestyle Changes: Diet and exercise alone are not sufficient to keep your weight in check. Health is driven by a combination of factors that include not only diet and exercise, but also mental health, abstention from smoking, limited alcohol consumption, and more.
  • Who might weight management benefit?
    The best treatment for weight loss is always eating less and moving more. However, if your current weight is causing health problems, your healthcare provider may suggest the use of a prescription weight loss medication. Doctors will usually only prescribe them if your body mass index (BMI) is 30 or higher (27 or higher if it's accompanied by weight-related medical conditions such as high blood pressure, heart disease, or type 2 diabetes). Before you get a weight loss drug prescription, make sure you talk to your doctor about your medical history. This includes any allergies or other conditions that you may have, medicines or supplements that you're currently taking, and whether you are pregnant, breastfeeding, or are planning to get pregnant soon.
  • How do I know what weight loss medication to choose?
    After booking an apointment online with us, we will send you a comprehensive patient intake form and weight loss history form for you to fill out. Once that is completed, a provider will contact you for an initial evaluation. From there, it is your responsiblity to be 100% honest about your weight loss goals and current lifestyle habits. Once you have talked with a provider, they will be able to prescribe the best treatment plan to fit your needs to see maximum results.
  • What are the risks and possible side effects of weight loss medication?
    If a Medical Provider has prescribed the use of a weight-loss medication, it is because they have deemed that the benefits outweigh the potential side effects. Still, it is important to be aware of the possible risks associated with the medication. Side effects will vary depending on the type of medication and the user, but a broad scope of possible side effects includes nausea, vomiting, constipation, diarrhea, stomach pain, headaches, increased heart rate, trouble sleeping, sweating, and more.
  • How does Botox work?
    Botox is a neuromodulator (form of botulinum toxin type A) that is injected into targeted treatment areas using an ultra-fine needle. It works by blocking the nerve signals needed for facial muscles to contract. It’s the repetitious contraction of facial muscles that causes expression lines and wrinkles. Once injected, the neuromodulator relaxes the muscles and decreases their movement to reduce the appearance of lines or wrinkles in the area. You will see your results gradually over 3-7 days following injection.
  • What ares of the face can be treated with Botox?
    Botox can be used to address lines and wrinkles on a number of different facial areas, including the forehead, eye area (crow’s feet), and lip lines. It may be injected to soften dimpling of the chin.
  • What does Botox treatment feel like?
    Botox treatments are quick with minimal discomfort. The treatment requires no anesthesia or recovery time. Many people get Botox during their lunch hours and are able to return to work right after their appointment.
    The procedure is not considered painful. Most patients report a brief period of discomfort during the injection, which does not persist once the procedure is complete.
  • How soon will I see results?
    While the experience of each patient may differ, it usually takes 3-5 days to see the effects of Botox. For some, it may take up to 2 weeks to realize the final effects.
  • How long does Botox last?
    The results of Botox typically last between 3-5 months from the date of injection. Over time the body metabolizes the Botox, leading to the slow return of muscle movement in the treatment area. Patients can choose to maintain their Botox results for longer periods by undergoing periodic maintenance treatments every 3-4 months.
  • Is Botox safe?
    Yes, Botox is an FDA approved treatment for reversing lines and wrinkles. However, patients who are pregnant, breastfeeding, or have certain neurological diseases should not receive Botox treatments.
  • Should I do anything to prepare for the treatment?
    A week before the treatment most physicians will advise patients to stop consuming alcohol or taking medications or supplements that thin the blood like aspirin, ibuprofen, Gingko Biloba, or Ginseng. This will help minimize bruising after the procedure.
  • Are there side effects?
    Side effects from a Botox treatment may include bruising, swelling, redness, or tenderness around the injection site, all of which will resolve without intervention after a few days to a week.
  • What are dermal fillers?
    Dermal fillers are biocompatible, injectable substances that create lift, add volume, and restore a more youthful appearance to certain areas of the face that show signs of aging.
  • What is in the filler?
    The most common fillers are made of a soft gel consisting of non-animal hyaluronic acid. Hyaluronic acid is a sugar molecule that naturally occurs in the human body, and it is found in our skin. It helps hydrate and adds volume to the skin. It is naturally broken down by our own bodies. Dermal fillers consisting of hyaluronic acid include Restylane, Juvederm, Voluma, and Belotero.
  • What are the benefits of fillers?
    As we age, we lose volume in key areas of the face. This contributes to folds, wrinkles, hollow temples, thinning lips, sunken eyes, and an older appearance to the face. Fillers can be used to restore this volume loss, smooth out folds and wrinkles, and improve contours to achieve natural results without altering facial expression. Certain fillers can also be used to correct scars.
  • How long do the results last?
    The effects are long lasting but not permanent. They last anywhere from 6 months to 2 years, depending on a number of factors including the patient’s age, area treated, type of filler used, quantity of filler used, and lifestyle.
  • Does it hurt?
    Most patients experience only mild discomfort. A local anesthetic cream can be applied to the skin prior to the treatment for a more comfortable experience. Many of our fillers are also formulated with lidocaine to help minimize discomfort.
  • Is there any downtime?
    No! You can go right back to your normal routine. However, I always advise my patients that they may have some bruising or swelling, so it is best not to schedule a filler appointment right before any important event.
  • What are the risks and side effects?
    In general, dermal fillers are considered very safe. The most common reactions are redness, swelling, bruising, itching, and tenderness. These are typically mild and resolve spontaneously in 1-7 days for most patients. Other side effects are very rare.
  • Will I look natural?
    When fillers are used in the appropriate amount and placed in the right location, the result is a beautiful, natural, youthful outcome. Fillers are not meant to create totally different features. In the hands of an experienced provider that has extensive knowledge of facial anatomy, the outcome simply enhances one’s own facial features.
  • Which filler do I need?
    The choice of filler depends on the individual patient, their treatment goals, and personal facial anatomy. I recommend booking a consultation to discuss these things with your provider.
  • Should I do anything  to prepare for the treatment?
    A week before the treatment most physicians will advise patients to stop consuming alcohol or taking medications or supplements that thin the blood like aspirin, ibuprofen, Gingko Biloba, or Ginseng. This will help minimize bruising after the procedure.
bottom of page
Eminence Medical Clinic